Frequently Asked Questions
Safety
Your well-being is our priority. Travel securely in our electric van, and rest assured that your belongings are safely stored while you enjoy a worry-free tour experience.
Preparation
Get ready for an unforgettable journey! We’ll provide all the details you need, from meeting points to itinerary highlights, ensuring a seamless and enjoyable experience.
Sustainability
Explore Portugal responsibly with our 100% electric van, designed to minimize environmental impact while maximizing your comfort and enjoyment.
Booking and Tour Details
Our tours are personalized, sustainable, and designed to offer an authentic experience of Portugal. We use a 100% electric van for all our trips, ensuring a low-impact and eco-friendly travel experience. Our expert guides provide insightful, local knowledge to make your journey unforgettable, with a focus on showcasing hidden gems, unique traditions, and exquisite flavors.
Yes, our tours are designed for all fitness levels. While some tours may involve walking, we ensure that the pace is comfortable, and we always prioritize your enjoyment. If you have specific accessibility needs, please let us know in advance, and we’ll tailor the tour to suit you.
Tour duration varies depending on the experience. Please check the tour you’re interested for specific details of tour length, or contact us for further clarification.
Meals, drinks and/or snacks are included in some tours. Please check the tour you’re interested for specific details regarding meals/drinks.
Absolutely! We specialize in creating custom experiences that align with your interests. Whether you’re more focused on wine, history, local culture, or nature, we’ll work with you to design a tour that suits your preferences and schedule. Please contact us via email or WhatsApp to discuss further.
Logistics and Accessibility
We recommend wearing comfortable shoes, especially for walking tours. Depending on the season, you may want to bring a hat, sunscreen, and a jacket for cooler evenings. We’ll provide all necessary details when you book your tour.
Safety in Portugal
Portugal is a safe and welcoming destination for travelers, with low crime rates and a strong focus on ensuring the safety of visitors. The country is known for its friendly locals, well-maintained infrastructure, and clear signage, making it easy to navigate. While, like any popular tourist destination, it’s always wise to stay aware of your surroundings, especially in busy areas, Portugal offers a very secure environment for tourists to enjoy their trip with peace of mind.
Booking and Cancellations
You can easily book a tour through our website or by contacting us directly. We recommend booking in advance, especially during peak seasons, to secure your preferred date and time.
We offer flexible cancellation policies. You can cancel or reschedule your tour up to 24 hours in advance for a full refund. For cancellations made less than 24 hours before the tour, a cancellation fee may apply.
Yes, our tours are family-friendly. We can adapt the experience to suit the needs of families, ensuring an engaging and comfortable experience for all ages.
Feel free to reach out to us via our contact page, email, or phone. We’re always happy to assist you with any queries or provide additional details about our tours.
